Simfluence.io (“Simfluence”, “we”, “us”, “our”)

Simfluence is a European Union–based company providing interactive simulation tools and digital modelling services.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, simulation widgets, and related services (the “Services”).

We process personal data in accordance with:

• The EU General Data Protection Regulation (GDPR)

• Applicable EU Member State data protection laws

By using our Services, you acknowledge this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

Simfluence OÜ
Registered in: Estonia / European Union
Email: contact@simfluence.io

2. What Data We Collect

We collect only data necessary to operate our Services.

a) Information You Provide

• Name

• Email address

• Company name

• Billing details

• Project briefs or communication content

b) Technical Data

• IP address

• Browser type and version

• Device information

• Pages visited

• Referrer URL

• Usage analytics

c) Payment Data

If you purchase a product or service, payment data is processed by secure third-party payment providers. Simfluence does not store full credit card details.

3. How We Use Your Data

We process personal data for:

• Providing simulation services

• Delivering licensed widgets

• Responding to inquiries

• Fulfilling contractual obligations

• Processing payments

• Improving website performance

• Legal compliance

We do not sell personal data.

4. Legal Basis for Processing (GDPR)

We rely on the following legal bases:

• Contract performance (Article 6(1)(b))

• Legitimate interest (Article 6(1)(f)) – improving services, preventing abuse

• Legal obligation (Article 6(1)(c))

• Consent (Article 6(1)(a)) – where required (e.g., cookies, newsletters)

5. Data Sharing

We may share personal data with:

• Hosting providers

• Cloud infrastructure providers

• Payment processors

• Analytics providers

• Professional advisors (legal, accounting)

All third-party processors are bound by data processing agreements and GDPR compliance requirements.

We do not transfer data outside the EU unless adequate safeguards (e.g., Standard Contractual Clauses) are in place.

6. Cookies and Tracking

We use cookies for:

• Essential website functionality

• Analytics

• Performance monitoring

Where legally required, we obtain consent before placing non-essential cookies.

You can manage cookies via your browser settings.

7. Data Retention

We retain personal data only as long as necessary for:

• Contract fulfillment

• Legal compliance

• Legitimate business purposes

Billing data may be retained as required by EU tax law.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent at any time

You may exercise your rights by contacting:
contact@simfluence.io

You also have the right to lodge a complaint with your national Data Protection Authority.

9. Security

We implement appropriate technical and organizational measures to protect personal data against:

• Unauthorized access

• Accidental loss

• Destruction

• Alteration

However, no internet transmission is completely secure.

10. Embedded Simulations

If Simfluence widgets are embedded on third-party websites:

• Simfluence may collect limited technical usage data

• The hosting website may also collect its own data

Users should review the privacy policy of the embedding website.

11. Children’s Data

Our Services are not directed to children under 18.

We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

Continued use of the Services constitutes acceptance of the updated policy.